Privacy Policy

This Privacy Policy explains how Your Oil Painting collects, uses, and protects information when you visit our website, place an order, upload a photo, or contact us.

Information We Collect

We may collect information such as your name, email address, billing address, shipping address, phone number, order details, uploaded photos, custom instructions, and messages you send to us through our website or by email.

How We Use Your Information

We use your information to process orders, create custom paintings, review uploaded photos, communicate about your order, provide customer support, arrange shipping, improve our website, prevent fraud, and comply with legal or payment processing requirements.

Uploaded Photos

Photos uploaded during checkout are used to create your custom painting and to communicate about your order. We do not sell your uploaded photos. We will not use your original photo, personal information, or order details for marketing without your permission.

Artwork Use Permission

During checkout, you may choose whether we may use the finished artwork as a sample on our website, social media, or advertising materials. If you choose to keep your artwork private, we will not use the finished artwork for public display or marketing.

Payment Information

Payment information is processed securely by our third-party payment providers, such as Stripe, PayPal, or other available payment processors. We do not store or have access to your full credit card details.

Cookies and Website Data

Our website may use cookies or similar technologies to support shopping cart functions, checkout, analytics, security, and website performance. You may adjust cookie settings in your browser, but some website features may not work properly if cookies are disabled.

Sharing of Information

We may share necessary information with service providers who help us operate our website, process payments, create orders, provide customer support, or deliver packages. We do not sell personal information to third parties.

Data Security

We take reasonable steps to protect your information. However, no method of online transmission or storage is completely secure. Please contact us if you believe your information has been used improperly.

Contact

If you have questions about this Privacy Policy or how your information is used, please contact us at support@youroilpainting.com. We usually reply within 1–2 business days.

Last updated: 2026